INVARI / Legal
ETERNAL PRESENCE
ETERNAL PRESENCE
PRIVACY POLICY
PRIVACY POLICY
PRIVACY POLICY
Last updated: 6 October 2026
INTRODUCTION
INVARI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how INVARI collects, uses, stores and shares personal information when you visit our website, join our mailing list or early-access list, contact us, create an account, place an order, make a payment, request a return or otherwise interact with INVARI. Our website and ecommerce services may use third-party platforms including Framer and Shopify. These providers may process personal information on our behalf or, in some circumstances, for their own purposes in accordance with their own privacy policies. For the purposes of applicable UK data protection law, INVARI is the controller of the personal information described in this Privacy Policy unless otherwise stated.
INVARI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how INVARI collects, uses, stores and shares personal information when you visit our website, join our mailing list or early-access list, contact us, create an account, place an order, make a payment, request a return or otherwise interact with INVARI. Our website and ecommerce services may use third-party platforms including Framer and Shopify. These providers may process personal information on our behalf or, in some circumstances, for their own purposes in accordance with their own privacy policies. For the purposes of applicable UK data protection law, INVARI is the controller of the personal information described in this Privacy Policy unless otherwise stated.
PERSONAL INFORMATION WE COLLECT
Depending on how you interact with INVARI, we may collect or process: Contact information including your name, email address, telephone number, billing address and delivery address. Order and transaction information including products viewed, added to a basket or purchased, order history, returns, refunds, cancellations and delivery information. Payment information including payment method, payment confirmation and transaction information. Full payment card information is normally processed securely by our payment providers rather than stored directly by INVARI. Account information including usernames, account settings and preferences where customer accounts are available. Marketing and early-access information including your email address and information relating to your subscription preferences, mailing-list sign-up or participation in an INVARI early-access or launch list. Communications including information you provide when contacting us by email, forms, social media or customer support. Technical and device information including your IP address, browser type, device information, operating system and similar identifiers. Website usage information including how you interact with our website, pages viewed, links clicked and other usage information collected through cookies or similar technologies where permitted.
Depending on how you interact with INVARI, we may collect or process: Contact information including your name, email address, telephone number, billing address and delivery address. Order and transaction information including products viewed, added to a basket or purchased, order history, returns, refunds, cancellations and delivery information. Payment information including payment method, payment confirmation and transaction information. Full payment card information is normally processed securely by our payment providers rather than stored directly by INVARI. Account information including usernames, account settings and preferences where customer accounts are available. Marketing and early-access information including your email address and information relating to your subscription preferences, mailing-list sign-up or participation in an INVARI early-access or launch list. Communications including information you provide when contacting us by email, forms, social media or customer support. Technical and device information including your IP address, browser type, device information, operating system and similar identifiers. Website usage information including how you interact with our website, pages viewed, links clicked and other usage information collected through cookies or similar technologies where permitted.
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information directly from you when you place an order, sign up for early access, subscribe to marketing, contact us or otherwise provide information; automatically when you use our website, subject to applicable cookie and consent requirements; from service providers that help us operate the website, ecommerce platform, payment systems, fulfilment, delivery, customer service or marketing; and from partners or third parties where permitted by law.
We may collect personal information directly from you when you place an order, sign up for early access, subscribe to marketing, contact us or otherwise provide information; automatically when you use our website, subject to applicable cookie and consent requirements; from service providers that help us operate the website, ecommerce platform, payment systems, fulfilment, delivery, customer service or marketing; and from partners or third parties where permitted by law.
HOW WE USE PERSONAL INFORMATION
We may use personal information to operate and improve the INVARI website and services; process orders and payments; fulfil and deliver orders; manage returns, refunds and customer enquiries; maintain customer accounts; operate our early-access and mailing lists; communicate important information about orders or accounts; send marketing communications where permitted; personalise and improve the customer experience; prevent fraud and protect the security of our website and services; comply with legal, accounting, tax and regulatory obligations; and establish, exercise or defend legal claims.
We may use personal information to operate and improve the INVARI website and services; process orders and payments; fulfil and deliver orders; manage returns, refunds and customer enquiries; maintain customer accounts; operate our early-access and mailing lists; communicate important information about orders or accounts; send marketing communications where permitted; personalise and improve the customer experience; prevent fraud and protect the security of our website and services; comply with legal, accounting, tax and regulatory obligations; and establish, exercise or defend legal claims.
OUR LAWFUL BASES FOR PROCESSING
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the activity, we may rely on the following: Contract — We process personal information where necessary to enter into or perform a contract with you. This includes processing orders, taking payment, arranging delivery, handling returns and refunds and providing customer support connected with a purchase. Consent — Where required, we rely on your consent for activities such as sending certain marketing emails or using non-essential cookies and similar technologies. You may withdraw your consent at any time. Legitimate interests — We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. These interests may include improving our services, operating and securing our website, preventing fraud, understanding customer behaviour and providing effective customer service. Where we rely on legitimate interests, we consider whether the processing is necessary and proportionate and whether it could reasonably be expected by you. Legal obligation — We may process information where necessary to comply with legal obligations, including tax, accounting, consumer protection, fraud prevention and regulatory requirements.
Under UK data protection law, we must have a lawful basis for using personal information. Depending on the activity, we may rely on the following: Contract — We process personal information where necessary to enter into or perform a contract with you. This includes processing orders, taking payment, arranging delivery, handling returns and refunds and providing customer support connected with a purchase. Consent — Where required, we rely on your consent for activities such as sending certain marketing emails or using non-essential cookies and similar technologies. You may withdraw your consent at any time. Legitimate interests — We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. These interests may include improving our services, operating and securing our website, preventing fraud, understanding customer behaviour and providing effective customer service. Where we rely on legitimate interests, we consider whether the processing is necessary and proportionate and whether it could reasonably be expected by you. Legal obligation — We may process information where necessary to comply with legal obligations, including tax, accounting, consumer protection, fraud prevention and regulatory requirements.
MARKETING AND EARLY ACCESS
If you join the INVARI mailing list, early-access list or otherwise agree to receive marketing, we may use your contact details to send information about launches, products, collections, offers or INVARI news. Where consent is required for electronic marketing, we will ask you to take a clear positive action to opt in. Consent for marketing will be kept separate from other terms wherever appropriate. You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us. Withdrawing from marketing will not prevent us from sending essential non-marketing communications relating to orders, payments, deliveries, returns or your account.
If you join the INVARI mailing list, early-access list or otherwise agree to receive marketing, we may use your contact details to send information about launches, products, collections, offers or INVARI news. Where consent is required for electronic marketing, we will ask you to take a clear positive action to opt in. Consent for marketing will be kept separate from other terms wherever appropriate. You can unsubscribe at any time using the unsubscribe link in our marketing emails or by contacting us. Withdrawing from marketing will not prevent us from sending essential non-marketing communications relating to orders, payments, deliveries, returns or your account.
COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where enabled, support analytics or advertising. Cookies that are strictly necessary for the operation of the website may be used without consent where permitted by law. Where consent is required for analytics, advertising or other non-essential cookies, those technologies should not be activated until the required consent has been obtained. You can manage relevant cookie choices using the cookie controls made available on the website.
Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage and, where enabled, support analytics or advertising. Cookies that are strictly necessary for the operation of the website may be used without consent where permitted by law. Where consent is required for analytics, advertising or other non-essential cookies, those technologies should not be activated until the required consent has been obtained. You can manage relevant cookie choices using the cookie controls made available on the website.
HOW WE SHARE PERSONAL INFORMATION
We may share personal information where necessary with trusted service providers, including Shopify and ecommerce service providers; Framer and website hosting or website technology providers; payment processors; delivery, courier and fulfilment providers; cloud hosting and data-storage providers; customer-support providers; email and marketing service providers; analytics and advertising providers where enabled and legally permitted; professional advisers such as accountants or legal advisers; and authorities, regulators or law-enforcement bodies where required by law. We only share information where necessary for legitimate business purposes, to fulfil our obligations to you, where you have authorised us to do so, or where required by law.
We may share personal information where necessary with trusted service providers, including Shopify and ecommerce service providers; Framer and website hosting or website technology providers; payment processors; delivery, courier and fulfilment providers; cloud hosting and data-storage providers; customer-support providers; email and marketing service providers; analytics and advertising providers where enabled and legally permitted; professional advisers such as accountants or legal advisers; and authorities, regulators or law-enforcement bodies where required by law. We only share information where necessary for legitimate business purposes, to fulfil our obligations to you, where you have authorised us to do so, or where required by law.
RELATIONSHIP WITH SHOPIFY
Shopify provides ecommerce technology used in connection with INVARI. Information submitted through Shopify-powered services may be processed by Shopify and its service providers in order to operate and improve those services. Shopify may process information in countries outside the United Kingdom. Further information about Shopify’s handling of personal data can be found in Shopify’s Consumer Privacy Policy and Privacy Portal.
Shopify provides ecommerce technology used in connection with INVARI. Information submitted through Shopify-powered services may be processed by Shopify and its service providers in order to operate and improve those services. Shopify may process information in countries outside the United Kingdom. Further information about Shopify’s handling of personal data can be found in Shopify’s Consumer Privacy Policy and Privacy Portal.
RELATIONSHIP WITH FRAMER
The main INVARI website may be hosted and operated using Framer. Information submitted through website forms, including early-access or mailing-list forms, may be processed through Framer or connected service providers in order to provide the relevant website functionality. Where Framer or another provider processes personal information on behalf of INVARI, we expect that information to be handled in accordance with applicable data-protection requirements and relevant contractual safeguards.
The main INVARI website may be hosted and operated using Framer. Information submitted through website forms, including early-access or mailing-list forms, may be processed through Framer or connected service providers in order to provide the relevant website functionality. Where Framer or another provider processes personal information on behalf of INVARI, we expect that information to be handled in accordance with applicable data-protection requirements and relevant contractual safeguards.
INTERNATIONAL TRANSFERS
Some of the service providers we use may process or store personal information outside the United Kingdom. Where personal information is subject to a restricted international transfer, we will rely on an appropriate legal mechanism where required, such as a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved EU Standard Contractual Clauses, or another lawful safeguard.
Some of the service providers we use may process or store personal information outside the United Kingdom. Where personal information is subject to a restricted international transfer, we will rely on an appropriate legal mechanism where required, such as a UK adequacy regulation, the UK International Data Transfer Agreement, the UK Addendum to approved EU Standard Contractual Clauses, or another lawful safeguard.
DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to fulfil orders, provide customer service and comply with legal, tax, accounting and regulatory obligations. The exact retention period depends on the type of information and why we hold it. For example: transaction, order and accounting records may be retained for several years where required for tax, accounting, legal or regulatory purposes; customer-service correspondence may be retained for a reasonable period after an enquiry has been resolved; marketing information may be retained while you remain subscribed; and where you unsubscribe from marketing, we may keep a limited suppression record so that we can respect your request not to receive further marketing. We may retain information for longer where reasonably necessary to resolve disputes, enforce agreements or establish, exercise or defend legal claims.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to fulfil orders, provide customer service and comply with legal, tax, accounting and regulatory obligations. The exact retention period depends on the type of information and why we hold it. For example: transaction, order and accounting records may be retained for several years where required for tax, accounting, legal or regulatory purposes; customer-service correspondence may be retained for a reasonable period after an enquiry has been resolved; marketing information may be retained while you remain subscribed; and where you unsubscribe from marketing, we may keep a limited suppression record so that we can respect your request not to receive further marketing. We may retain information for longer where reasonably necessary to resolve disputes, enforce agreements or establish, exercise or defend legal claims.
SECURITY
We use reasonable organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. You should not send highly sensitive or confidential information through insecure communication channels.
We use reasonable organisational and technical measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. No method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. You should not send highly sensitive or confidential information through insecure communication channels.
YOUR RIGHTS
Under UK data protection law, you may have rights including: Right of access — to request a copy of personal information we hold about you. Right to rectification — to ask us to correct inaccurate or incomplete information. Right to erasure — to ask us to delete personal information in certain circumstances. Right to restrict processing — to ask us to restrict how we use information in certain circumstances. Right to object — to object to certain processing, including certain processing based on legitimate interests and direct marketing. Right to data portability — to receive certain personal information in a portable format or ask for it to be transferred where applicable. Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You will not be treated unfairly for exercising your data-protection rights. We may need to verify your identity before responding to a request.
Under UK data protection law, you may have rights including: Right of access — to request a copy of personal information we hold about you. Right to rectification — to ask us to correct inaccurate or incomplete information. Right to erasure — to ask us to delete personal information in certain circumstances. Right to restrict processing — to ask us to restrict how we use information in certain circumstances. Right to object — to object to certain processing, including certain processing based on legitimate interests and direct marketing. Right to data portability — to receive certain personal information in a portable format or ask for it to be transferred where applicable. Right to withdraw consent — where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You will not be treated unfairly for exercising your data-protection rights. We may need to verify your identity before responding to a request.
CHILDREN’S INFORMATION
INVARI’s products and services are not intended to collect personal information knowingly from children. If you believe a child has provided personal information to us without appropriate authority, please contact us so that we can investigate and, where appropriate, delete that information.
INVARI’s products and services are not intended to collect personal information knowingly from children. If you believe a child has provided personal information to us without appropriate authority, please contact us so that we can investigate and, where appropriate, delete that information.
THIRD-PARTY WEBSITES
Our website may contain links to websites, services or social-media platforms operated by third parties. INVARI is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy information provided by those services before providing personal information to them.
Our website may contain links to websites, services or social-media platforms operated by third parties. INVARI is not responsible for the privacy practices, security or content of third-party websites. You should review the privacy information provided by those services before providing personal information to them.
COMPLAINTS
If you have concerns about how INVARI handles your personal information, please contact us first so that we can investigate and try to resolve the issue. You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator. Further information about making a complaint is available from the Information Commissioner’s Office.
If you have concerns about how INVARI handles your personal information, please contact us first so that we can investigate and try to resolve the issue. You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator. Further information about making a complaint is available from the Information Commissioner’s Office.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements or privacy practices. When we make changes, we will update the “Last updated” date shown at the top of this page and provide any additional notice required by law.
We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, legal requirements or privacy practices. When we make changes, we will update the “Last updated” date shown at the top of this page and provide any additional notice required by law.
CONTACT
For questions about this Privacy Policy, the way we use personal information, or to exercise your data-protection rights, contact: INVARI. Email: contact@invari.uk. Telephone: +44 7446 877114. Address: 43 Blenhiem Rise, Nottinghamshire S81 7NE, United Kingdom. For the purposes of applicable UK data-protection law, INVARI is the data controller for the personal information described in this Privacy Policy, except where another organisation acts as an independent controller.
For questions about this Privacy Policy, the way we use personal information, or to exercise your data-protection rights, contact: INVARI. Email: contact@invari.uk. Telephone: +44 7446 877114. Address: 43 Blenhiem Rise, Nottinghamshire S81 7NE, United Kingdom. For the purposes of applicable UK data-protection law, INVARI is the data controller for the personal information described in this Privacy Policy, except where another organisation acts as an independent controller.